The Seaburn Inn

FAQs

• Do you have on site parking available?

  We offer complimentary parking at The Seaburn Inn car park to the rear of the inn for guests only.  Space is limited on a first come, first served basis and we do not under any circumstances reserve or guarantee parking spaces.  Complimentary parking in our car park is only valid either when you are staying at our inn and checked in to a room or are a customer in the bar, restaurant or attending a function. Overnight parking is available to guests staying at the hotel in one of our bedrooms only.

  You MUST register your vehicle registration number into the tablet on reception if you are a bar, restaurant or function customer.  If you are an accommodation guest, then please register your car registration number with reception.

  • Diners – 2 hours FREE
  • Overnight Guests – 24 hours FREE for each night of your stay

  Charges apply to ALL other car park users – please remember to pay for your parking at the car park pay and display machine, via phone or prebook with RingGo. No overnight camping allowed.

  If you have received a PCN (Parking Charge Notice) please click here to visit Smart Parking website for more info, to pay or how to appeal.

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• What time is Check in and Check out?

  Check in at The Seaburn Inn is from 3pm and check out is 10:30am.

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• Is there disabled access and accessible rooms at the inn?

  There is a lift to all floors and level access into The Seaburn Inn. There are designated accessible rooms onsite with lowered bathtubs. Please note the total height of the bed and the mattress approximately 70cm. For further accessibility information please call our reservations team.

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• Are you dog-friendly?

  Your dogs are more than welcome at The Seaburn Inn! We have designated dog-friendly areas of the pub and restaurant, with water bowls and treats available – including our selection of Sir Woofchester’s dog food range.

  We also offer pet-friendly hotel rooms on the first and second floor, so your dogs can join you for overnight stays. Please let us know whether you will be bringing a pet at the time of booking to ensure availability, and so we can make sure we allocate you to our pet-friendly rooms. Your four-legged friend can be added to your booking for £15 per pet, per night.

  For more information on our pet-friendly accommodation, please contact our central reservations team on 0191 580 3610.

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• What facilities are provided in the rooms?

  All rooms at The Seaburn Inn provide complimentary Wi-Fi, a flat-screen TV, and tea & coffee making facilities. Please note, we do not provide travel cots. If you plan on bringing your own, we recommend speaking with our reservations team on 0191 580 3610 to ensure the room you’re booking will comfortably accommodate one.

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• What is the cancellation policy?

  Our standard cancellation policy is as follows:
  You may cancel your booking without any payment to us at any point before 3pm on the day that is two days before the day your booking starts. After this deadline, the whole booking becomes fully non-refundable. If you try to cancel after this deadline (or if you don’t arrive for your booking), you will still be charged the full price for your booking (including any meals or extras).

  Our Advance Purchase Rate cancellation policy is as follows: All bookings on an advance purchase rate are non-refundable and cannot be cancelled by you. If you try to cancel a booking on an advance purchase rate (or if you don’t arrive for your booking), you will still be charged the full price for your booking (including any meals or extras).

  Our special offers/promotions cancellation policy is as follows: The cancellation rights for bookings offered on a special offer will be stated during the booking process and in your booking confirmation. Where we do not state any cancellation rights for a special offer, the advance purchase rate cancellation terms (above) will apply.

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• Do you have any on site bike storage?

  There is secure bike storage available on site at The Seaburn Inn.

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• How do I make a large group booking?

  For booking 5 or more rooms at The Seaburn Inn please email groups@inncollectiongroup.com

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• Do you take table bookings?

  We only accept bookings for a table of 8 and more at The Seaburn Inn. To book please email info@theseaburninn.com

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• Are you family friendly?

  We are family friendly here at The Seaburn Inn and offer a delicious children’s food menu and an outdoor play area.

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• Gift Vouchers

  Gift vouchers are sold on our website and on-site at our inns. They are typically valid for 12 months after issue date, unless otherwise specified on purchasing. All discounted vouchers have reduced expiry. Vouchers will be void once expiry date has elapsed. If you would like to register your on-site voucher to be reminded of validity and balance, please do so here: Register Your Card

  Voucher not exchangeable for monetary alternative. All vouchers are non-refundable once purchased.

  To check your balance at any time, please follow this link: Check your gift card balance

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